FAQ

FAQ General

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  • How do I enquire about using your styling services & furniture?

    If you would like to enquire about using our styling services or hiring our furniture, then go to Contact Us page & submit a request form online on our website. Alternatively, you can email [email protected] or call (02) 9125 4999.

  • I really like many of your styling hire items, how do I easily let you know what I like?

    The best way to enquire about multiple styling hire items is to create a wishlist.

    Go to our Hire Catalogue page. Here you can browse our complete product range and select the items you like.

    You select the items you like by clicking on the big + sign at the top of the items picture. This adds your selected item to your wishlist.

    Once you have finished selecting the items you like, press the Wishlist button on the top right of the screen. Here you will see all the items you selected into your wishlist. Adjust the quantity you would like of each item & then fill in the rest of the questions on the form. Then lastly press Send Enquiry, so we then know exactly the items you are interested in. One of our styling team will reply to your enquiry to hopefully organise everything.

     

  • Is there a minimum hire order?

    Yes, our minimum order policy on event hire products is $1000 which includes delivery and installation.

    At certain times of the year, especially during November & December, our minimum order is higher. Please Contact Us to find out the minimum order amount for your event date.

    There is also a minimum order for all dry-hires of $500. However, certain ranges including but not limited to furniture, chandeliers, and crystal centrepieces are not available on a dry-hire basis

  • Is delivery included in the quote for your services?

    Delivery fees are separate to the hire price of furniture & styling pieces.
    We include a fee for transport, install & dismantle on the quote for our services.
    These transport, install & dismantle fees are determined by the quantity of items, the delivery location, access to the venue and the dates and times of the event.

  • Do you set up the furniture/equipment

    Typically we deliver and install the furniture into the room where the event is being held.
    We set-up the furniture and place it into its correct location in the room or space (agreed-to before event).
    We would then pack away and dismantle from the room or space after the event.

  • Where are you based & where do you deliver to?

    We are based in Sydney, NSW.
    We typically cater for events in the Sydney metro area and surrounding suburbs.
    We have styled events & delivered in the past to greater NSW: Hunter Valley, Central Coast, Bowral, Wollongong & even to Canberra.
    We have also styled roadshow events that had stops in the major capital cities of Melbourne & Brisbane.
    If your event is outside the Sydney metropolitan area or you are planning a roadshow event across capital cities, then please contact us for special pricing.

FAQ for Event Styling

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  • What venues and locations do you service?

    We service all venues in central Sydney including the CBD and approximately a 25km radius outside of the city. We are also available for large scale road-shows and inter-state events subject to staff and product availability.

  • What is a dry hire?

    A dry hire is an order of products where the client organises delivery and transport for all of the items to and from our warehouse for their event. Only a few select products are available as a dry hire as many of our products are fragile or require special handling. For products that are available as a dry hire appropriate straps, blankets, padding and a closed top vehicle are required for collection and return. The client accepts responsibility for returning the products in the same condition of which they left Divine Events.

FAQ for Weddings

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  • What is a wedding stylist?

    A wedding stylist is devoted to helping you make your dream day look and feel exactly as you have always imagined. A wedding stylist can assist you with everything from selecting your bridal party flowers, to styling your venue with large scale ceiling installations, or simplistic centrepieces. Whether you are a couple with a lot of ideas and visuals to share and guide a stylist in tailoring a wedding package for your event, or if you are looking for guidance and suggestions on how to bring your look to life, our stylists are here to help! We are inspired by all things aesthetic and divine.

  • How much does a wedding styling consultation cost?

    Our wedding styling consultations are complimentary and entirely free of charge.  We would love to invite you into our showroom to browse our extensive range of products and talk through customised styling for your wedding day.

FAQ for visiting our Showroom

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  • Do I need to book an appointment to visit your showroom?

    Yes please! In order to ensure we have a stylist available and that we do not have another client viewing the showroom please contact us on 02 9125 4999 or [email protected] to organise a showroom visit with one of our design team members. Our showroom is open 9 a.m.-4 p.m. Monday to Friday, and 9 a.m.-1 p.m. on Saturday.

  • Where is your showroom located?

    Our showroom is located at Unit 7, 12 Mars Road Lane Cove West. 12 Mars Road is the very last driveway on the right hand side just before the cul-de-sac. Upon entering the complex, unit 7 is all the way towards the back on the ground level (you will see ramps leading to upper level offices, so continue on the ground level all the way back). Our showroom is upstairs at unit 7 and there is ample parking in front of our showroom.